All posts tagged: Facebook

“I don’t think either of one you are familiar with our problems.”

No comments

jawsMayor Vaughn: I don’t think either of one you are familiar with our problems.

Hooper: I think that I am familiar with the fact that you are going to ignore this particular problem until it swims up and BITES YOU ON THE ASS!

That exchange and the photo are of course from the film “Jaws“. This scene in particular popped into my head the other day as I was reading the news about social media causing a stir in the town of Yarmouth on Cape Cod.[more…]

For the handful of you who aren’t familiar with the the film “Jaws“, the resort island of Amity (filmed on Maratha’s Vineyard) is plagued by a great white shark attacking swimmers. The Chief of Police is aided in attempting to kill the shark by a marine biologist and a local salty sea captain. The exchange above is a scene in which after numerous attacks, Chief Brody wants to shut down the beaches prior to the Fourth of July holiday but is rebuffed by Mayor Vaughn. The mayor is primarily concerned over lost tourist dollars if there’s a panic due to the Chief’s proposal.

As with many local, state and federal law enforcement agencies  the Yarmouth Police Department has embraced using social media as a means of informing the community about local happenings. These updates include posting photos to their Facebook account, Tweets regarding upcoming road races, and press releases about local crime. There’s the rub.  A local businessman was quoted in the Cape Cod Times saying, “Yarmouth is a brand. They’re sending things out every day that are absolutely negative to the town’s image.” That’s a bit of hypebole right there.

I sympathize with local business leaders that are afraid that their Rockwellian image may be tarnished. I doubt though that most people today are naive enough to think that crime is altogether absent on Cape Cod however. Unfortunately there is crime everywhere (looking at you Kennebunk).

In my opinion, the Yarmouth Police is doing social media very, very well. They’re utilizing social media as a means to inform the community in an immediate fashion where they congregate. Informing the public at large about crime and danger is transparency and ought to be applauded. Perhaps if more people in the community knew of what was occurring in they’re own town, they could join forces with local law enforcement to address these issues.

What the business leaders of Yarmouth and elsewhere need to acknowledge is that social media is pervasive and only growing. Police blotters tucked away on page six of the local newspaper are thing of the past. For that matter, most local papers are online now. Businesses can themselves embrace social media to showcase the positives of their community within their own social accounts whether it be Twitter, Facebook or even FourSquare to promote their business.

Yarmouth is beautiful and as a Massachusetts native, when I think of Yarmouth, the first thing that comes to mind is Salt Water Taffy and the Bass River. So, kudos the Yarmouth PD. I’ll make sure to check out your Tweets before our next trip down to the Cape.

 

 

Dave Paradis“I don’t think either of one you are familiar with our problems.”
read more

Social Media influence on Holiday Retail 2012

No comments

HolidayOnlineShoppingMuch to the chagrin of my wife, the Holiday Season is fast approaching. And part and parcel with the colder weather and decorations are the consumer traditions of Black Friday and Cyber Monday. An additional tradition is the release of IBM’s Enterprise Marketing Management Holiday Benchmark report (specifically from the former Coremetrics arm of the group). [more…]This report is invaluable to retailers, marketers and economists as it provides real-time reporting on how consumers are behaving in this pivotal retail window.

I personally find the data interesting as it relates to the influence of social media marketing on consumer spend as well as the rise in mobile marketing with consumers arming themselves with their smartphones for assisting in their shopping.

According to last year’s report, Facebook led the group of social networks for referrals to online sales on Black Friday at 75% and then again on Cyber Monday at 86%. Following Facebook in referrals was Twitter. An up-and-comer that I’m anxious to see how they perform is Pinterest.

Currently, Pinterest only has about a little than less than 1% of the active users that Facebook has and not quite 3% of the active users that Twitter has. Pinterest is gaining in popularity though, and according the newly released “State of the Internet” report from comScore this week, average daily visits to Facebook have leveled off and users are spending more time on other social media properties. Additionally, comScore’s report cites Pinterest as having the second highest BPI behind LinkedIn users, where Facebook arrives at a modest fourth.

Facebook remains king for now in social referrals to sales, but I’ll be on the lookout to see whether they give any more ground in this 2012 shopping season. And be on the lookout as well to the IBM EMM website and the reports that will be updated throughout the Thanksgiving holiday weekend.

Dave ParadisSocial Media influence on Holiday Retail 2012
read more