All posts tagged: Social Media

“I don’t think either of one you are familiar with our problems.”

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jawsMayor Vaughn: I don’t think either of one you are familiar with our problems.

Hooper: I think that I am familiar with the fact that you are going to ignore this particular problem until it swims up and BITES YOU ON THE ASS!

That exchange and the photo are of course from the film “Jaws“. This scene in particular popped into my head the other day as I was reading the news about social media causing a stir in the town of Yarmouth on Cape Cod.[more…]

For the handful of you who aren’t familiar with the the film “Jaws“, the resort island of Amity (filmed on Maratha’s Vineyard) is plagued by a great white shark attacking swimmers. The Chief of Police is aided in attempting to kill the shark by a marine biologist and a local salty sea captain. The exchange above is a scene in which after numerous attacks, Chief Brody wants to shut down the beaches prior to the Fourth of July holiday but is rebuffed by Mayor Vaughn. The mayor is primarily concerned over lost tourist dollars if there’s a panic due to the Chief’s proposal.

As with many local, state and federal law enforcement agencies  the Yarmouth Police Department has embraced using social media as a means of informing the community about local happenings. These updates include posting photos to their Facebook account, Tweets regarding upcoming road races, and press releases about local crime. There’s the rub.  A local businessman was quoted in the Cape Cod Times saying, “Yarmouth is a brand. They’re sending things out every day that are absolutely negative to the town’s image.” That’s a bit of hypebole right there.

I sympathize with local business leaders that are afraid that their Rockwellian image may be tarnished. I doubt though that most people today are naive enough to think that crime is altogether absent on Cape Cod however. Unfortunately there is crime everywhere (looking at you Kennebunk).

In my opinion, the Yarmouth Police is doing social media very, very well. They’re utilizing social media as a means to inform the community in an immediate fashion where they congregate. Informing the public at large about crime and danger is transparency and ought to be applauded. Perhaps if more people in the community knew of what was occurring in they’re own town, they could join forces with local law enforcement to address these issues.

What the business leaders of Yarmouth and elsewhere need to acknowledge is that social media is pervasive and only growing. Police blotters tucked away on page six of the local newspaper are thing of the past. For that matter, most local papers are online now. Businesses can themselves embrace social media to showcase the positives of their community within their own social accounts whether it be Twitter, Facebook or even FourSquare to promote their business.

Yarmouth is beautiful and as a Massachusetts native, when I think of Yarmouth, the first thing that comes to mind is Salt Water Taffy and the Bass River. So, kudos the Yarmouth PD. I’ll make sure to check out your Tweets before our next trip down to the Cape.

 

 

Dave Paradis“I don’t think either of one you are familiar with our problems.”
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Staying “in the know” with applications your kids are using

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Fresh PrinceIt used to be that keeping your children safe online meant monitoring their use on the home PC. Standard ways of doing that included keeping the family computer in a common area, restricting visits to certain websites via tools such as NetNanny and so on. Fast forward to present day and its now more of a rarity to see a child without some sort of digital device in their possession: a smartphone, iPod, tablet, laptop.[more…]

With children having these devices with them constantly, it’s important for parents to be knowledgeable about what the popular applications kids are using. Now that Mom, Dad, Grandma and Grandpa are on Facebook, tech savvy children have adopted new applications to communicate on where their parents haven’t yet adopted. I use the image here of The Fresh Prince from “Parent’s Just Don’t Understand” for some humor. I know full well how difficult it can be to keep on top of what your kids are doing without being overbearing. A good friend of mine recently said, “It’s up to us as parents to help shape our children, but then we have to trust what we’ve done in letting them flourish”.  While I don’t think it’s a good practice to stalk your kids online, I’d say it’s best to be knowledgeable about what they’re doing and who they’re communicating with, so that we can be parents who DO understand. At least a little bit better.

While not an exhaustive list, here are four of the most popular apps Tweens and Teens are using today.

Some things to note about these applications:

  • You don’t need to have a cellphone to use these applications.
  • All of these can be used with either a smartphone (iPhone, Android) or another device like an iPod, iPad, or other tablet devices.
  • In order to open an account with these apps, all you need is an email address.
  • There is no cost to purchase or use these applications.

 

SnapchatSnapchat

www.snapchat.com

  • Photo messaging service
  • Users can take photos, videos and add text and drawings and send to friends
  • Users set a time limit for how long recipients can view images (up to 10 seconds). After time limit, image is deleted from recipient’s device.
  • No stated age restriction

Snapchat goes garnered a lot of press in it’s short lifetime due the controversy about the tool. The controversy is around the fact that this app is known as a sexting app what with it’s ability to have images auto-deleted within seconds of the recipient opening the file. However, there’s nothing to stop the recipient from performing a screen capture of the received image, thus creating a permanent copy.

 

Instagram

Instagram

www.instagram.com

  • Photo-sharing/social network service
  • Users apply various filters to photos
  • Ability to share images via Facebook and Twitter or on Instagram
  • Accounts have followers who can comment on images
  • Terms of service states users must be 13 years old to use this application
  • There is the ability to make “Private” accounts where you can restrict who follows your account.
  • Instagram was purchased by Facebook in 2012

 Twitter

Twitter

www.twitter.com

  • Microblogging/Social networking service
  • Users send and read text based “tweets” of up to 140 characters.
  • Accounts have followers where you read other’s Tweets
  • There is the ability to make “Private” accounts where you can restrict who follows your account.
  • No stated age restriction

As I mentioned above, with Facebook becoming a tool that various generations within a family have adopted, while tens may have a perfunctory Facebook account, Twitter is a place they can speak freely. Twitter also has the ability to DM or Direct Message between users… essentially private messaging. Unless the account is set to Private, a user’s Tweets are visible to the world. A common practice for teens to obscure their identity on Twitter other than to their friends is to use a modified name using alternative characters such as “MIK3” for “MIKE”.

 

Kik

Kik

www.kik.com

  • An instant messaging service
  • Users can send texts, photos, voice messages
  • No stated age restriction
Dave ParadisStaying “in the know” with applications your kids are using
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Social Media influence on Holiday Retail 2012

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HolidayOnlineShoppingMuch to the chagrin of my wife, the Holiday Season is fast approaching. And part and parcel with the colder weather and decorations are the consumer traditions of Black Friday and Cyber Monday. An additional tradition is the release of IBM’s Enterprise Marketing Management Holiday Benchmark report (specifically from the former Coremetrics arm of the group). [more…]This report is invaluable to retailers, marketers and economists as it provides real-time reporting on how consumers are behaving in this pivotal retail window.

I personally find the data interesting as it relates to the influence of social media marketing on consumer spend as well as the rise in mobile marketing with consumers arming themselves with their smartphones for assisting in their shopping.

According to last year’s report, Facebook led the group of social networks for referrals to online sales on Black Friday at 75% and then again on Cyber Monday at 86%. Following Facebook in referrals was Twitter. An up-and-comer that I’m anxious to see how they perform is Pinterest.

Currently, Pinterest only has about a little than less than 1% of the active users that Facebook has and not quite 3% of the active users that Twitter has. Pinterest is gaining in popularity though, and according the newly released “State of the Internet” report from comScore this week, average daily visits to Facebook have leveled off and users are spending more time on other social media properties. Additionally, comScore’s report cites Pinterest as having the second highest BPI behind LinkedIn users, where Facebook arrives at a modest fourth.

Facebook remains king for now in social referrals to sales, but I’ll be on the lookout to see whether they give any more ground in this 2012 shopping season. And be on the lookout as well to the IBM EMM website and the reports that will be updated throughout the Thanksgiving holiday weekend.

Dave ParadisSocial Media influence on Holiday Retail 2012
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Brainstorming: Social Media for event promotion

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Lamp bulb with thunder, lightnings and stormSocial media channels can be a great, low to no cost means of promoting an event prior to the event itself, engaging participants while on site and as a means of gauging success post-show. Here are some “brainstorming” ideas to help you make your event a success![more…]

Let me begin with the caveat that unless you’re hosting a reoccurring event (a large event at that), I’d recommend that you utilize existing channels rather than creating new event specific ones. For example, you are likely to get more traction from your existing Twitter account for your event by using an event specific hashtag rather than setting up a new account for your audience to follow.

With that said, let’s jump into the brainstorming!

Blogging

  • Post regular updates on preparation leading up to the event.
  • Include highlights from either the previous years event or from related events so potential attendees can anticipate what the experience will be like.
  • Use your blog as a means to reach out to people to see what they’d be interested in seeing/learning.
  • Partake in “Live Blogging” at the actual event. People who did not have the opportunity to attend or who might attend future events could read this for relevancy. Also a great tool for an event “postmortum”

Twitter

  • Develop a short, event specific hashtag.
  • Promote tracks, speakers, news regularly.
  • Use your Tweets to promote discounts or specials on registration fees.
  • Target the key influencers among your followers and communicate directly with them about the event.
  • Use tools such as twtpoll for electronic polling of your audience.

Facebook

  • Create a custom tab with venue info, summary of event, and link to event website and/or registration.
  • Facebook allows for you to actually show content only to people who have “Liked” you. Post copies of select presentations relative to the event available for those who have “Liked” you.
  • Use Facebook Discussion Groups on your page to engage possible attendees on your event content.

Video

  • Have presenters create short videos as “teasers” or summaries of their tracks.
  • Videos don’t need to be “professional” quality. Handheld cameras (Flip) or even a PC Webcam video can be a great, informal way of building a rapport with your audience.

QR Codes

  • Place QR Codes on attendee badges so that users with smartphones can share data with one another.
  • Have a QR Code on display at your booth and allow booth visitors access to a URL where they may download a piece of collateral for visiting.

Signage

  • Ensure that Twitter hashtags are promoted on signage, program guide, website.
  • Any display, whether electronic or print, can be used as an opportunity to advertise your social media properties.

I hope that you’ve found one or more good nuggets of information that you can use to help make your next event a success!

Dave ParadisBrainstorming: Social Media for event promotion
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